At Vyncca.com, we ensure that your trendy t-shirts reach you safely and on time. This Shipping & Delivery Policy explains our shipping process, delivery timelines, and related information.
1. Delivery Location
- We currently deliver to Bhubaneswar and surrounding areas.
- Orders are shipped to the address provided during checkout. Please ensure your details are accurate and complete.
2. Delivery Time
- Standard delivery time is 8–10 business days from order confirmation.
- Delivery times may vary due to peak seasons, courier delays, or unforeseen circumstances.
- Customers will receive a tracking update once the order is dispatched (if applicable).
3. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout.
- Free shipping promotions may be offered from time to time.
4. Order Processing
- Orders are processed after payment confirmation via Razorpay.
- We strive to dispatch orders promptly. Processing delays due to payment issues or stock unavailability will be communicated to the customer.
5. Damaged or Lost Shipments
- If your package is damaged or lost during transit, contact us immediately at help@vyncca.com.
- Vyncca will assist with replacements or refunds after verification.
6. Customer Responsibilities
- Provide accurate delivery information, including address and contact number.
- Ensure someone is available to receive the package at the delivery address.
7. Contact Us
For any questions regarding shipping or delivery:
- Email: help@vyncca.com
- Address: Sum Hospital, Bhubaneswar