At Vyncca.com, your satisfaction is our priority. We want you to love the trendy t-shirts you order. If something goes wrong, our Refund & Return Policy ensures a smooth and transparent process.

1. Eligibility for Returns

• Returns are accepted within 5 days of receiving your order.
• Eligible items must be unused, unworn, unwashed, and in the original packaging.
• Products with defects, damages, or wrong shipments are eligible for full refund or replacement.

2. How to Request a Return

• Contact us immediately at help@vyncca.com with your order number and issue.
• Our support team will provide instructions for returning the item.
• Returns must include all original packaging, tags, and accessories (if any).

3. Refund Process

• Once we receive and inspect the returned item, we will approve your refund.
• Refunds will be processed via the original payment method used at purchase.
• Please allow 5–7 business days for the refund to reflect in your account after approval.

4. Exchanges

• If you receive a defective or wrong product, you can request an exchange instead of a refund.
• Exchanges are subject to product availability.

5. Shipping Costs for Returns

• Returns due to defective, damaged, or incorrect items: Shipping costs will be covered by Vyncca.
• Returns due to change of mind or customer error: Customer is responsible for shipping costs.

6. Non-Returnable Items

• Items that are damaged due to misuse, altered, or worn are not eligible for return.
• Gift cards or personalized items may also be non-returnable.

7. Contact Information

For any questions regarding our Refund & Return Policy, please reach out:

• Email: help@vyncca.com
• Address: Sum Hospital, Bhubaneswar